Customers tell about their experiences with Hostbasket.

The services impact on your daily business activities. That is why we invest in a reliable service and a well trained Support and Sales Team. And it is worthwhile !

Some figures :

• A general customer satisfaction for February of 97,5%.
• One phonecall or e-mail was sufficient to solve 76,1% of all support questions.
• Customers had to wait an average of 39 seconds before being helped over the telephone.

The customer satisfaction results for 2010 are based on a sample spread over 719 customers. They indicated to be “rather satisfied”, “satisfied” or “very satisfied” with the quality of service provided by . Other options were “dissatisfied” and “very dissatisfied”.